Are rods included with the purchase of a tapestry?
No, rods are sold separately.
Can a tapestry be made into a size not shown?
Tapestries only come in the size(s) shown with the exception of our exclusives, which can typically be made into any size.
We ship worldwide for free. All items ship from the United States. (For international orders, see our important note below.)
USA Woven Tapestries:
These are made-to-order in North Carolina, USA. Production times range. Typically they are produced and shipped within 3-10 business days. Occasionally it can take longer, such as 3-4 weeks.
European Woven Tapestries:
The majority are in stock and ship within 5 business days from our USA warehouse. If not in stock, the tapestry will be brought in from Europe, which typically takes 2-4 weeks. Occasionally it can take longer.
Please Keep in Mind:
Listed shipping times are typical, but delays occur occasionally for a variety of reasons. We truly appreciate your patience when this happens! Tracking numbers are emailed as items ship.
INTERNATIONAL ORDERS: Orders shipped to locations outside of the USA may be subject to import/duty fees. This can typically run between 5-20% of the value of the order, although they can be more, or no fees may be imposed at all. If imposed, these fees are due to release the package for delivery once it arrives in your country. If you are unfamiliar with these fees and it is an area of concern, please research the fees your country is likely to impose on textiles or home goods imported from the USA prior to purchasing. Any such fees imposed are the sole responsibility of the recipient to pay. Failure to pay any imposed fees may result in the entire loss of the package or in its being returned to us at an additional expense. All actual shipping expenses incurred as a result of such returned international shipments will be deducted from any refunds due.
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OUR COMPANY IS
Family Owned
We are Michael & Ashley, the owners of Quality Tapestries. We enjoy offering a wide selection of woven tapestries worldwide, all shipped from the USA. It is our goal to provide the best products backed by personalized customer care, which we feel is reflected by our 4.8 Star Reviews and A+ Better Business Bureau Rating. We hope you will agree and that you will become one of our happy customers!